Installation
Guide for the Efficient Speedstream 5660
Getting Started:
Before beginning your installation please make sure you have:
- Your
username and password for your Internet account.
If you do not remember your username and password; 1)
Windstream Internet customers please call 1-888-292-3827 or 2)
Non-Windstream Internet customers please contact your Internet Service
Provider.
- An
Ethernet (10,100, or 10/100 Mbps) Network Interface Card (NIC) properly
installed in your computer.
If
you do not have a NIC installed, you may purchase one at most computer
retailers. A NIC MUST be
installed prior to beginning installation.
- It
may be helpful to print this documentation for reference during
installation.
Installation:
The following pages contain detailed instructions for configuring your
DSL service. The installation
consists of the following major steps:
- Installation
of filters on all telephones and other analog devices in your home.
- Configuration
of your Efficient Speedstream 5660.
- Configuration
of your web browser and email client. (optional)
Troubleshooting:
The end of the Installation
Guide contains information to help you troubleshoot common problems encountered
with new DSL installations. If
after following the suggestions in this guide, you still need further technical
assistance, call our DSL Technical Assistance Center at 1-888-292-3827.
Step 1:
Locate the filters that were
included in your Efficient Speedstream 5660 router box.
Three line filters, one wall-mount line filter, and one two-to-one
adapter should be included with your box.
With DSL you can talk on
your phone and surf the Internet at the same time, but transmitting data over
the telephone line can cause electrical "noise" that you can hear on
your phone. Line filters eliminate
this noise and also protect the DSL signal from "noise" caused by your
telephone.
IMPORTANT!
The line filter has a "phone" side and a "line" side
marked on the filter. Be sure to
install filters correctly or the DSL service may not work properly.
Step 2:
Install filters on all devices (such as phones, fax machines, or caller
ID boxes) that share the same telephone number as your DSL account.
Line Filter
For each phone or phone
accessory that shares the same telephone number as your DSL account:
- Disconnect
the device's cord from the wall jack.
- Insert
the line filter into the wall jack.
- Insert
the phone cord into the line filter.
Wall Mounted Filter
Install wall mounted
filters for a wall mount phone:
- Disconnect
the telephone.
- Insert
the wall mount filter to the wall jack.
- Reconnect
the telephone.
Two-to-One Adapter
(optional use)
If the Efficient
Speedstream 5660 and another phone accessory will share the same wall jack, it
may be necessary to install a two-to-one adapter.
- Insert
the two-to-one adapter into the wall jack.
- Insert
a line filter into one of the sockets of the two-to-one adapter.
The remaining socket will be used to connect the Efficient
Speedstream 5660.
- Insert
the phone (or phone accessory) cord into the line filter.
IMPORTANT!
Do NOT put a filter on the phone cable between the Efficient
Speedstream 5660 DSL router and the phone jack.
Step 3:
Connect the power adapter to the appropriate port on the back of the
Efficient Speedstream 5660. Push
the button on the back of the router to the 'In' position.
The Efficient Speedstream 5660's 'sys' light will briefly turn yellow for
a few seconds, then solid green. If
this light does not come on, double-check your power connections.
Step 4:
Locate the two Ethernet cables
in the Efficient Speedstream 5660 box. One
of these cables is a standard "straight" Ethernet cable.
The other is a "crossover" Ethernet cable.
These cables should be labeled. If
you do not have an Ethernet hub, connect the "straight" Ethernet cable
from the Ethernet card in your computer to the Ethernet port on the back of the
Efficient Speedstream 5660. If you
have an Ethernet hub with an available port and wish to use this to connect
multiple PCs to the internet, connect the "crossover" Ethernet cable
from the open port on the Ethernet hub to the Ethernet port on the back of the
Efficient Speedstream 5660. Once
properly cabled, the 'enet' light on the front of the Speedstream will turn
green.
The Ethernet port on the
back of your computer should look like a "big phone jack".
The supplied Ethernet cable should fit the Ethernet port on your computer
perfectly, but will not fit into a standard phone jack
Step 5:
Connect the supplied phone
cable between your phone jack and the phone port on the back of the Efficient
Speedstream 5660.
IMPORTANT!
Do NOT install a filter on this line or the DSL service may not
function properly.
Note:
The management cable also
included with your Efficient Networks Speedstream 5660 Kit will not be used
during installation.
Steps
6-12 are for Windstream Internet customers and are also valid for the majority of
Internet service providers. Windstream
Internet subscribers should consult the supplied fulfillment letter for username
and password information. If you
are not an Windstream Internet customer, and you are unsure if these settings are
appropriate, then please contact your provider to verify settings as well as
username and password information.
NOTE:
If you are using Windows 98/ME continue on to Step 6.
If you are using Windows NT, skip to Step 7.
If you are using Windows 2000, skip to Step 8.
If you are using Windows XP, skip to Step 9.
If you are using Macintosh OS 9.x, skip to Step 10.
If you are using Macintosh OS 10.x, skip to Step 11.
Step 6:
Windows 98/ME TCP/IP
Configuration
In the Network section of
your Control Panel, the following changes need to be made to the TCP/IP
properties for the Ethernet card in your computer:
To
get to the TCP/IP properties section:
1.
Click Start
2.
Click Settings
3.
Click on the Control Panel
folder
4.
Click on the Network icon
5.
Click on the TCP/IP icon for
your Ethernet card
6.
Click on the Properties button
Select "Obtain an IP
address automatically"
DNS Configuration:
Click on the 'DNS
Configuration' tab.
Select "Disable
DNS"
Click OK
SKIP AHEAD TO STEP 12.
Step 7:
Windows NT TCP/IP Configuration.
In the Network section of
your Control Panel, the following changes need to be made to the TCP/IP
properties for the Ethernet card in your computer:
To
get to the TCP/IP properties section:
1.
Click Start
2.
Click Settings
3.
Click on the Control Panel
folder
4.
Click on the Network icon
5.
Click on the Protocols tab
6.
Click on TCP/IP Protocol
7.
Click on the Properties button
Select "Obtain an IP
address from a DHCP server"
DNS:
Click on the 'DNS' tab.
Enter a hostname (This can
be anything you choose. You can put
'mycomputer' if you choose.)
Click OK
NOTE:
A reboot may be required after configuration.
SKIP AHEAD TO STEP 12.
Step 8:
Windows 2000 TCP/IP Configuration
In the Network section of
your Control Panel, the following changes need to be made to the TCP/IP
properties for the Ethernet card in your computer:
To
get to the TCP/IP properties section:
1.
Click Start
2.
Click Settings
3.
Click on the Control Panel
folder
4.
Click on the Network and Dial-up Connections icon
5.
Locate the Local Area Connection icon for your Ethernet card and
highlight it.
6.
Right click and scroll to Properties
7.
Click on Internet Protocol (TCP/IP)
8.
Click on the Properties button
Select "Obtain an IP
address automatically"
Select "Obtain DNS
server address automatically"
Click OK
Click OK again
NOTE:
A reboot may be required after configuration.
SKIP AHEAD TO STEP 12.
Step 9:
Windows XP TCP/IP Configuration
In the Network section of
your Control Panel, the following changes need to be made to the TCP/IP
properties for the Ethernet card in your computer:
To
get to the TCP/IP properties section:
- Click
Start
- Scroll
to Control Panel
- Click
on ‘Network and Internet Connections’
- Select
‘Network Connections’
- Locate
the Local Area Connection icon for your Ethernet card and highlight it.
- Right
click and scroll to Properties
- Click
on Internet Protocol (TCP/IP)
- Click
on the Properties button
Select "Obtain an IP
address automatically"
Select "Obtain DNS
server address automatically"
Click OK
Click OK again
SKIP AHEAD TO STEP 12.
Step 10:
Macintosh OS 9.x TCP/IP Configuration
Click on the Apple icon in
the upper left hand corner of your desktop.
Scroll to Control Panels, and select ‘TCP/IP’.
In the TCP/IP window which
is subsequently displayed, select ‘Ethernet’ in the ‘Connect via’
dropdown window, and select ‘Using DHCP Server’ in the ‘Configure’ drop
down menu.
SKIP AHEAD TO STEP 12.
Step 11:
Macintosh OS 10.x TCP/IP Configuration:
Click on the Apple icon in
the upper left hand corner of your desktop.
Scroll to ‘System Preferences’.
In the System Preferences
window, click on ‘Network’.
Select ‘Built-in
Ethernet’ from the ‘Show’ drop down menu.
Select ‘Using DHCP’ in the ‘Configure:’ drop down menu.
Click ‘Apply Now’.
Step 12:
You are now ready to configure your Efficient Speedstream 5660 DSL
router. Open your computer's web
browser, and browse to the address http://10.0.0.1
You will be presented with
the Efficient Speedstream 5660 Router Management Interface.
Click on 'Simple Setup'.
(Located in the upper left-hand portion of the screen.)
Under 'Enter VPI and VCI
number specified by your service provider:'
Enter 0 in the VPI text
box.
Enter 35 in the VCI text
box.
Under 'Enter the following
PPP information:'
Enter the username and
password supplied by Windstream Internet or your ISP.
Click 'Set'.
Click on 'Configuration
Summary' to return to the main interface page.
(Located in the upper left-hand portion of the screen.)
Click on RIP Mode
under 'Services Summary'.
In the next window which
appears, select 'Disabled' from the drop down box which appears on the same line
as 'Mode:', and click 'Set New Values'. A message indicating 'Request Complete, REBOOT REQUIRED'
will appear.
Click on REBOOT REQUIRED.
On the screen which
follows, select ‘Yes’ and click 'Reboot'.
Your Efficient Speedstream
5660 will now reboot. This will
take approximately 20 seconds. After
the reboot, you will NOT see notification in your web browser that the
reboot is complete. Wait a moment
and then type http://www.windstream.net into
your browser's URL bar. If you are
able to access the site, congratulations! You
have successfully configured the Efficient Networks Speedstream 5660.
The remaining steps are optional.
Step 13:
Change Browser and E-mail
client connection settings.
If you are using Netscape
Navigator, then you are ready to go. If
you are using Microsoft Internet Explorer, then you must adjust a few more
settings.
If you have Internet
Explorer 5.5 or later:
When you first launch the
browser it may ask you if you want to establish a dial-up connection.
Click the "X" in the top right corner of the message box to
close.
1)
At the top of the browser page click Tools
2)
Click on Internet Options
3)
Click on the Connection tab
4)
Place a check by "Never dial a connection."
5)
Click on Apply and you are finished.
Outlook Express:
If you have Outlook Express
as your email client, then you will also need to make the following setting
changes:
1)
At the top of the page click Tools.
2)
Click on Accounts.
3)
Click on the Mail tab.
4)
Click on the Properties button.
5)
Click on the Connection tab.
6)
Place a check beside "Always connect to this account using:"
7)
From the drop down box select "Local Area Network"
8)
Click on Apply and you are finished.
If you have completed all
of the steps above, your DSL connection should be enabled.
If you are having problems connecting to web sites with your web browser,
refer to the Troubleshooting section to help diagnose your problem.
Troubleshooting:
The following are common
problems encountered when installing a DSL line. Most can be diagnosed by watching the lights on the front
panel of the Efficient Speedstream 5660.
If the DSL light is
flashing alternating yellow and green, follow these steps:
a)
Make sure the line from the correct phone jack (the one with DSL signal
on it) is plugged into the correct port on the rear panel of the Efficient
Speedstream 5660.
b)
Make sure you do NOT have a filter installed between the wall jack
and the Efficient Speedstream 5660.
c)
Make sure that all phones, fax machines, caller ID boxes, etc., have a
filter and that the filter is correctly installed (phone side of filter
to phone, line side of filter to wall jack).
The filter should be installed between the wall and the device.
d)
Reset the Efficient Speedstream 5660 by pushing the power switch on the
rear panel.
e)
If the problem still exists call 1-888-292-3827 for assistance.
DSL Security Information:
Windstream currently
distributes Efficient Speedstream 5660 routers for DSL access. Because these routers run NAPT (Network Address Port
Translations) our DSL customers are less vulnerable to hacking attempts.
In simple terms, NAPT means that the IP address is delivered to the
router, and not to the PC itself. Therefore,
it is more difficult for hackers to reach your PC (although not impossible).
Customers can take
certain precautions to further reduce their vulnerability to hackers.
Ensure that your PC's
file-sharing features are not enabled.
Windows 98/NT/ME
1)
Double click on your 'My Computer' icon
2)
Right click on your C:drive icon
3)
Select 'Sharing'
4)
Ensure that the 'Not Shared' option is selected
5)
Click on 'OK' and close
Windows 2000
1)
Double click on your 'My Computer' icon
2)
Right click on your C:drive icon
3)
Select 'Sharing'
4)
Ensure the 'Do not Share' option is selected
5)
Click 'OK' and close
Download Firewall
Security Software
A number of firewall
security solutions are available either through retailers or through the
Internet. If you are interested in
purchasing protective software, listed below are links to four different
products. Please note that these
are not Windstream products, and we highly recommend that you read all the product
information about these software packages before purchasing or installing any of
these onto your computer. It is the
responsibility of each of our customers to decide what software, if any, is
needed to meet their specific demands.
Zone Labs ZoneAlarm
Symantec's Norton
Internet Security 2001
Network Ice's BlackICE
Defender
MacAfee's Personal
Firewall
